1800 THEDRAINMAN
1800 843 372
About Us
The Drain Man has over 15 years experience providing a specialised drain clearing service across the metropolitan area of Melbourne for residential, commercial and industrial properties. Our staff are trained and accredited plumbers. However, we do not offer general plumbing services as our business is focused on providing a specialised service clearing drains and plumbing blockages of all types with an emphasis on blocked or clogged sewer and stormwater drains.
The Drain Man is a customer-focused business which places a premium on achieving the highest standards of efficiency and service on every job. We believe if we continually maintain a consistently high level of prompt and courteous service, workmanship and customer satisfaction, our enterprise will have the best opportunity to prosper.
To achieve these goals we have developed a number of operational objectives which we strive to achieve on every job we complete:
- We provide same-day service.* When you have a blocked drain, it needs to be attended to quickly. We can’t afford to have customers waiting so we make it a priority to always be prompt and reliable.
- Providing quality workmanship every time is critical to maintaining our customer loyalty and to ensuring ongoing business relationships.
- We believe professional, courteous and personal service is the cornerstone of any good business and is essential for our ongoing success.
- Our service guarantees are twofold: 1. we guarantee same day service;* and 2. when we clear tree roots out of your drains, we guarantee it will remain free of roots for three months or we will clear it again for free.*
- We serve all of the Melbourne metropolitan area. Our service range extends throughout the western, northern, eastern, south eastern, and bayside suburbs, and the inner city.
- We use high quality equipment and maintain it regularly to ensure reliability.
- We can inspect drains using closed circuit television cameras (CCTV) to uncover the cause of regular problems and isolate solutions, or as an effective means of preventative maintenance.
We place a premium on providing a cost-effective and high quality service. The Drain Man clears blocked baths, basins, showers, toilets, kitchen sinks, insinkerators, laundry troughs, floor wastes and stormwater drains, sewerage systems, downpipes, vents, traps & pits using electric drain-clearing machines and high pressure water jets as necessary. Our vehicles and equipment are maintained to provide quality service throughout the Metropolitan area and all travel time is included in our rates. We accept cash, EFT or credit card payments. We have Public Liability Insurance up to $20 million and our Plumbing Industry Commission License No. is 39338.
We provide our services to residential, commercial and industrial clients. We work with individuals, groups, large and small organisations, water utilities, plumbing companies, real estate agents, and body corporate professionals. Some of our satisfied customers over the last 15 years include: Qantas, Coles Supermarkets, Safeway, Rio Tinto, Siemens, Yarra Valley Water, KFC, John Kennedy Plumbing & Building Services and Victoria Body Corporate Services.
If you have any questions or queries, or you need a pricing estimate on a drain clearing job at your premises, our friendly staff will be happy to help in any way we can.
To see exactly how we are the leading Drain Cleaning specialist in Melbourne, click here
You can reach us on free call:
* Conditions apply
