Please see some of the more frequently asked questions below. Want to know more? Contact us now.
How quickly can you respond to my blocked drain?
The Drain Man will prioritise blocked sewer drains for urgent attention.
If you have an urgent problem, call us on 1800 843 372 and we’ll get to you as fast as possible.
Are there any "early warning signs" of a blocked drain?
If you notice slow draining, overflowing, or gurgling, it could be a sign that your drain is blocked.
How will I know if my drain is blocked?
If you hear gurgling or gulping sounds coming up from your shower, bath or sink or from the bathroom floor, then your drains may already be partially blocked.
If water is draining away slower than normal, if your toilet is taking a long time to flush away or the water level in it is rising or falling below normal levels, these are also warning signs of a blockage.
If the drain outside your house overflows when the washing machine is in use, this is also a sign of a blockage.
If you are experiencing any of these issues, please call The Drain Man on 1800 843 372.
How do drainpipes get crushed or broken when they are under ground?
Ground movement occurs from time to time due to weather conditions.
Property renovations, heavy vehicle traffic over the top of drains, recent excavation work and heavy rain can contribute to the ground sagging or seeping and drains cracking or breaking.
Should I replace my drains if they are constantly getting blocked?
You don’t need to dig up and replace your drains, even if they are getting blocked regularly.
The Drain Man can clear your drains properly then use our “No-Dig” relining system to reline your drains from the inside, without needing to dig up your precious garden or cut through paths and driveways.
Relining is easier, faster and generally cheaper than digging up your drains and comes with a lifetime warranty.
Call us for more information on our drain relining on 1800 843 372.
Do you service my area?
The Drain Man works across Victoria, ACT, and NSW - contact us to find out more.
Do you service after hours?
We work 7 days a week, however, give us a call on 1800 843 372, or fill out the online Enquiry form.
Do you fix blocked drains on commercial premises?
YES! We have the capability to service large commercial premises.
What is a sewer drain?
A sewer drain is connected to all internal fittings e.g. Toilets, showers, baths, sinks, dishwasher, washing machine.
What is a stormwater drain?
A stormwater drain takes the rainwater (or stormwater) that falls on your roof, driveway, paths and other paved areas and carries it away from your property in underground pipes. During heavy downpours the amount of water that falls on all these areas can be considerable, leading them to be blocked or overloaded so floods occur.